Terms of service
Terms of Service
Last Updated: September 28, 2026
Welcome to MerryGlow. These Terms of Service govern your use of the MerryGlow website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Service.
1. About Our Store
MerryGlow operates an online store offering Christmas home decor products, including our Christmas LED Reindeer Wall Decor.
Our business information is:
MerryGlow
13427 159 Ave NW
Edmonton, Alberta T6V 1S4
Canada
Email: support@merryglow.world
Phone: (587) 336-1900
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent activities
- Attempt to interfere with website functionality
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Use website content for unlawful purposes
We reserve the right to restrict access to our website where reasonably necessary to protect our store, customers, or services.
3. Product Information
We make reasonable efforts to present our products, images, descriptions, pricing, and availability accurately.
However, colors and visual appearance may vary depending on your device, monitor, lighting conditions, or other display settings.
Product specifications, availability, packaging, and other details may occasionally change.
4. Pricing
Prices displayed on our website are shown in the applicable currency indicated during shopping and checkout.
We reserve the right to change product prices at any time without prior notice.
Any price change will not affect an order that has already been successfully placed and confirmed, except where correction of an obvious pricing or listing error is required.
5. Orders
Placing an order constitutes a request to purchase products from MerryGlow.
We reserve the right to refuse or cancel an order in situations including, but not limited to:
- Product availability issues
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Technical or payment processing problems
If we cancel an order after payment has been received, we will provide an applicable refund.
6. Payment
Orders must be paid using an available payment method presented during checkout.
You represent that you are authorized to use the payment method submitted for your order.
7. Shipping
MerryGlow offers free worldwide shipping.
Our standard estimated delivery period is approximately 7–10 days, although actual delivery times can vary depending on destination, carrier operations, customs processing, weather, holidays, and other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Our standard return period is 30 days from delivery, subject to the conditions described in that policy.
9. Intellectual Property
All content appearing on the MerryGlow website, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or licensed to MerryGlow unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, or other technology providers.
Those services may have their own terms and privacy practices.
11. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.
Website availability may occasionally be affected by maintenance, technical issues, updates, security events, or circumstances beyond our control.
12. Limitation of Liability
To the extent permitted by applicable law, MerryGlow will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time.
Updated terms will be posted on this page with a revised effective date.
14. Contact
Questions regarding these Terms may be sent to: