Shipping policy
Shipping Policy
Last Updated: September 28, 2026
At MerryGlow, we want your Christmas decor to arrive conveniently and reliably.
Free Worldwide Shipping
MerryGlow currently offers free shipping worldwide on eligible orders.
There is no additional standard shipping charge for delivery to supported destinations.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
Delivery estimates begin after your order has been processed and shipped.
Please understand that delivery times are estimates rather than guaranteed delivery dates.
Order Processing
Orders are processed after successful payment confirmation.
Processing times may vary depending on order volume, product availability, weekends, holidays, and other operational circumstances.
Tracking Information
When tracking information is available, it may be provided through the email address associated with your order.
Tracking information can take some time to update after a shipment has been handed to the carrier.
International Orders
Because we ship internationally, delivery may be affected by:
- Customs processing
- Local carrier operations
- Import procedures
- Weather
- Public holidays
- Remote-area delivery conditions
- Other circumstances outside our reasonable control
These circumstances may occasionally cause delivery to take longer than the standard estimate.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order cannot be delivered because of an incorrect or incomplete address, please contact our support team as soon as possible.
Additional shipping arrangements may be required depending on the circumstances.
Delayed Packages
If your package appears delayed, please first check the tracking information provided.
If the tracking information has not updated for an extended period or you believe your package may be lost, contact us at:
Please include your order number so our team can review the shipment.
Questions About Shipping
MerryGlow Customer Support:
Email: support@merryglow.world
Phone: (587) 336-1900